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Common questions and support documentation

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Live Shoot Production

What resolutions you will be providing my video?

How many hours counts as one shift?

Why location recce is required before the shoot?

What file format will my video provided in?

If I have a tight deadline and I ordered no rush delivery option

After I get the video, can I request any changes?

I do not want my videos displayed on your website/marketing/promotional material upon completion - are you OK with this?

What if I want to add or change visuals during video production?

What is your turn around time to complete the entire project?

What type of camera do you use?

What type of light you use?

Will you provide artiste for the video?

Do you have any international voice artists list?

What happens if I don't like how the voice over sounds after it's recorded?