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Common questions and support documentation

All CollectionsLive Shoot ProductionIf I have a tight deadline and I ordered no rush delivery option

Our standard delivery time for completing projects is about 2 to 3 weeks (given the fact client is responsive to our emails and not too many revisions are requested). But Longer business video production, complex animations and on-site filming can add time to the process. 

Please note ALL deadlines must be pre-scheduled. In other words, you should let us know your deadline in advance prior to placing your order. If any last-minute deadlines occur, it is subject to additional fees based on our team's availability.

Rush delivery option costs extra because your project will be "rushed" into production ahead of all other open projects and our team will work around the clock to meet your deadline.

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